Membership
Ready to join and make connections that count?
TNLA Hive- Your Online Member Community
TNLA Hive is your all-in-one online community — available on both desktop and mobile — created to help Green Industry professionals connect, learn, and stay informed without the inbox overload.
Inside Hive, you can:
👉 Join TNLA Hive | Watch the Mobile App Tutorial
Inside Hive, you can:
- 📰 Get TNLA news and updates first — no more digging through emails or the website.
- ⚖️ Follow legislative and regulatory news that impacts your business.
- 🎓 Earn CEUs and access on-demand learning resources.
- 💼 Explore and post job opportunities on our member Job Board.
- 🌸 Join member groups like Women in Horticulture, Leadership Bootcamp, and your Regional Chapter.
- 💬 Network directly with other professionals through group discussions and messaging.
👉 Join TNLA Hive | Watch the Mobile App Tutorial
We draw in Green Industry Professionals through our unwavering commitment to ADVOCATE, COLLABORATE, CULTIVATE, EDUCATE, and MOTIVATE our esteemed members.
Motivate
Educate
Cultivate
Collaborate
ADVOCATE
Year in Review
Code of Conduct
Click Here
Respect and serve every member.
Members are the reason for our work, and each member merits the utmost respect and the finest customer service. We must strive to meet their needs and exceed their expectations. Our members are critically important to TNLA.
See the big picture.
To best serve the interests of members, learn what TNLA products and services are available outside your area of responsibility. Remember, membership is the responsibility of all staff.
Report what you hear.
Keep track of what members say by making a "note" and reporting it to the appropriate staff person immediately.
Members are the purpose of our work. They are not interruptions. The same is true for co-workers seeking assistance. As TNLA staff, we are all part of the same team, working for the same goals. We take personal responsibility to ensure that all members, potential members, and staff receive timely, efficient, and professional responses to their needs.
Take ownership.
If you receive a request or complaint from a member, resolve the situation, prevent a repeat, or find the staff person who can. Helping a member may mean walking them somewhere rather than sending them to "the third office on the left." Do everything you can to never lose a member.
Be a goodwill ambassador for TNLA.
Always talk positively about members and co-workers. No negative comments. Always keep in mind that the first impression you give to members and co-workers will last.
Members are the reason for our work, and each member merits the utmost respect and the finest customer service. We must strive to meet their needs and exceed their expectations. Our members are critically important to TNLA.
See the big picture.
To best serve the interests of members, learn what TNLA products and services are available outside your area of responsibility. Remember, membership is the responsibility of all staff.
Report what you hear.
Keep track of what members say by making a "note" and reporting it to the appropriate staff person immediately.
Members are the purpose of our work. They are not interruptions. The same is true for co-workers seeking assistance. As TNLA staff, we are all part of the same team, working for the same goals. We take personal responsibility to ensure that all members, potential members, and staff receive timely, efficient, and professional responses to their needs.
Take ownership.
If you receive a request or complaint from a member, resolve the situation, prevent a repeat, or find the staff person who can. Helping a member may mean walking them somewhere rather than sending them to "the third office on the left." Do everything you can to never lose a member.
Be a goodwill ambassador for TNLA.
Always talk positively about members and co-workers. No negative comments. Always keep in mind that the first impression you give to members and co-workers will last.
|
|
|
